An overview of how the process works. We break it down into "Categories", like Undercar or Tires & Brakes. Categories have "Tasks" in them like Oil Level and Condition or Power Steering Fluid Condition. Each Task has "findings" like OK, Fluid is contaminated, Fluid is low, etc. Each Finding has "Recommendations" like Service power steering system or Refill and check for leaks.
Structuring an inspection like this will help get you consistent and honest recommendations based on facts and not on Technicians likes or dislikes.